1. Introduction & Scope
Fbl 77 (referred to herein as "we", "us", or "the Platform") takes your privacy very seriously. This Privacy Policy applies to your use of our website fbl77.com and any associated mobile applications.
By registering, logging in, playing games, or interacting with fbl 77 in any way, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before registering.
We believe that earning user trust requires complete transparency about data practices. That is why this policy is written in plain, straightforward language with no complex legal jargon.
2. What Information We Collect
Fbl 77 collects two types of information — what you provide directly, and what is collected automatically as you use the platform. Full details are listed below:
Information provided directly by you:
| Data Type | Example | Why It Is Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Identity Verification (KYC) & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing & Fraud Prevention |
| Security Information | Password (hashed), security questions | Account Security |
| Verification Documents | NID copy, passport, selfie | KYC & AML Compliance |
Automatically collected information:
- Device Information — model, operating system, browser version.
- IP address and approximate location (up to city level).
- Site access time, pages viewed, and session duration.
- Gaming Activity — betting history, win and loss records.
- Cookie and local storage data (see the Cookies section for details).
- Referral source — how you arrived at our site.
3. How Your Information Is Used
Fbl 77 uses collected data solely for specific, legitimate purposes. We never gather or use information unnecessarily. The primary purposes are:
- Account Management: Registration, login, password recovery, and profile updates.
- Service Delivery: Enabling gameplay, processing deposits and withdrawals, and issuing bonuses.
- Identity Verification: Completing the KYC process and verifying age and identity.
- Fraud Prevention: Detecting suspicious transactions and account activity.
- Legal Compliance: Meeting AML, KYC, and other regulatory requirements.
- Support Services: Providing prompt resolution to your complaints and queries.
- Service Improvement: Analyzing usage patterns to improve the gaming experience.
- Marketing: Sending you promotional offers and updates on new games, with your consent.
- Responsible Gaming: Identifying patterns of excessive gaming and providing timely support.
5. Data Security Measures
Fbl 77 follows industry-leading standards to protect your data. Our security infrastructure is regularly audited by independent third parties. Key security measures include:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit AES encryption.
- Password Hashing: Your password is hashed using the bcrypt algorithm and stored securely. No one can read it.
- Two-Factor Authentication (2FA): OTP-based two-factor authentication for an added layer of security.
- Firewall & IDS: Suspicious traffic and intrusion detection system.
- Regular Backups: Data is backed up daily and stored on secure servers.
- Access Controls: Only authorized personnel may access specific data.
- Penetration Testing: Independent security audits are conducted twice a year.
6. Cookie Policy
Fbl 77 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. Below is an overview of the types of cookies we use:
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may cause some site features to stop working.
7. How Long We Retain Your Data
Fbl 77 retains your data only for as long as necessary. Retention periods vary based on the type and purpose of the information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations & Dispute Resolution |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Law Compliance |
| Support Conversations | 2 years | Service Improvement & Dispute Resolution |
| Analytics Data | 13 months | Service Improvement |
| Marketing Preferences | Until opt-out | Your Communication Preferences |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
8. Your Rights
As a fbl 77 user, you have important rights over your personal data. We fully respect and uphold these rights:
Right to Know
The right to request what personal information we hold about you.
Right to Rectification
The right to have incorrect or outdated information corrected.
Right to Erasure
The right to request deletion of your data under certain circumstances.
Right to Restrict Processing
The right to request that the use of your data be restricted for specific purposes.
Right to Portability
The right to export your data in a machine-readable format.
Right to Object
The right to object to your data being used for marketing or profiling purposes.
9. Child Protection Policy
Fbl 77 is a strictly 18+ platform. We do not knowingly collect information from or grant membership to anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- Date of birth is verified as part of the KYC process.
- In cases of doubt, official government documents are requested as proof of age.
- Any account found to belong to a minor is terminated immediately.
10. International Data Transfers
Fbl 77 servers may be located in multiple countries. If your data is transferred internationally, we ensure that the destination countries maintain adequate data protection laws, or we put additional contractual safeguards in place.
- Standard Contractual Clauses apply to all international data transfers.
- Data is not transferred unless the destination country ensures an equivalent level of data protection.
- ISO 27001-certified providers are selected for all cloud storage use.
11. Policy Change Notifications
Fbl 77 reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance:
- SMS notifications will be sent to the registered mobile number.
- If an email address is on file, you will also be notified by email.
- The date of any changes and a comparison with the previous version will be published on this page.
- Continued use of the platform after any changes will be taken as acceptance of the updated policy.
12. Contact & Complaints
To submit any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection Team:
If you are not satisfied with our response, you have the right to file a complaint with the data protection authority in your country.